Putting communities at the heart of what we do.
27 March 2024
Community Engagement and Accountability (CEA) allows us to have the people at the centre of our humanitarian work….
20 March 2024
A series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their…
18 March 2024
A review on the extent to which CEA approaches have been mainstreamed in eight BRC-supported CVA programmes across…
7 March 2024
A case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into…
Learn more about CEA through tools and resources
This toolkit assembles all available feedback resources across the six stages of the feedback cycle.
Find out more
A set of tools, case studies, and tip cards, that will help you assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.
COVID-19
Visit resources on CEA and COVID-19 here.
CEA and Earthquakes
Visit resources on CEA and Earthquakes here.
Ukraine Crisis
Visit resources on CEA and the Ukraine crisis response here.
4 April 2023
A video on including CEA in programme evaluations. It is essential that people from affected communities are included…
An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…
1 March 2022
In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…
Learn more about CEA and share your knowledge with others.
Explore the latest CEA news and blogs.
Submit a resource to be added to the Community Engagement Hub.