Branch-level training package

This training package is designed for branch-level staff and volunteers. It focuses on what community engagement and accountability is, and why it is important.

Topics include communication, community participation and community feedback and complaints.

You can download this package as a zip file or as individual sections.

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1 July 2019

CEA branch-level training


Training Material



A CEA training package for branch-level staff and volunteers, featuring a PowerPoint presentation about CEA, handouts and other training materials.

  • Training