Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work.

This should be treated as a priority at both organisational and operational levels.

The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Three Red Cross workers at a temporary station take down information from women at a table outside.

Search results

14 August 2019

Community Engagement and Accountability: A learning review from Nepal

Type:

Report

Organisation:

British Red Cross

A learning review of the CEA activities implemented in Nepal by the NRCS, with support from BRC, between 2014 – 2018

  • Disaster
  • Earthquake
  • Institutionalisation

3 July 2019

Beneficiary communication and accountability: a responsibility, not a choice

Type:

Report

Organisation:

IFRC

An IFRC report on Beneficiary Communication and Accountability, which details the lessons learned and recommendations from Indonesia, Haiti and Pakistan. It includes definitions and recommendations for best practice.

  • Communication
  • Good practice
  • Information

3 July 2019

Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross

Type:

Case Study

Organisation:

Myanmar Red Cross

An IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to ensure good CEA practice.

  • Accountability
  • Good practice

3 July 2019

Case study: the role of beneficiary communications in building resilience

Type:

Case Study

Organisation:

Indonesian Red Cross

An IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and institutional change.

  • Community
  • Information
  • Resilience

3 July 2019

Monitoring and evaluation for BCC: ensuring our BCC interventions are on track

Type:

Training Material

Organisation:

IFRC

An IFRC Powerpoint presentation about how to monitor and evaluate a Behaviour Change Communication strategy, in order to see whether it is effective and make necessary changes.

  • Behaviour change
  • Communication
  • Information

3 July 2019

Communicating with beneficiaries: a two-way dialogue

Type:

Case Study

Organisation:

IFRC

An IFRC case study on ‘Communicating with Beneficiaries: a Two-Way Dialogue’, a beneficiary communications programme in Pakistan which uses means such as radio, SMS and face-to-face contact to communicate with people.

  • Communication
  • Information
  • Technology