COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.

You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

13 May 2021

"Feedback is useless! Unless someone acts on it"

Type:

Webinar

Organisation:

Ground Truth

A recorded session from Humanitarian Networks and Partnerships Week (HNPW) organized by Ground Truth Solutions and IFRC that digs into what happens after the feedback mechanism and after data is collected.

  • Feedback mechanism

13 May 2021

Updated Epidemic Control training package for volunteers

Type:

Training Material

Organisation:

IFRC

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism used in the Ebola response in DRC, and working through the RCCE Collective Service to collaborate on key RCCE activities. Available in English and French.

  • Epidemic control
  • RCCE
  • Volunteers

12 May 2021

COVID-19 Risk Communication and Community Engagement (RCCE) Assessment

Type:

Report

Organisation:

U-Learn

This assessment aims to strengthen the evidence base surrounding risk communication and community engagement (RCCE) approaches in Uganda, in particular in refugee communities during the COVID-19 response, to inform the successful delivery of RCCE.

  • Assessments
  • RCCE
  • Refugees

6 May 2021

COVID-19 Vaccine Perception Survey with volunteers from the Americas Region

Type:

Tool

Organisation:

IFRC

18 National Societies participated with a total of 1,640 responses. The survey can be accessed through a dashboard, and the results can be filtered by national society. Available in English and Spanish.

  • Perceptions
  • Spanish
  • Survey

5 May 2021

How to ensure an inclusive and community-centered COVID-19 vaccines rollout

Type:

Training Material

Organisation:

IFRC

A rapid training session on how to ensure an inclusive and community-centered COVID-19 vaccines rollout for the Africa region. Available in English and French.

  • Training
  • Vaccine

5 May 2021

Joint note on means to protect health care from acts of violence in the COVID-19 vaccination rollout in fragile, conflict-affected and vulnerable settings

Type:

Tool

Organisation:

ICRC

This document aims to facilitate the mainstreaming of prevention and protection and identify concrete actions to ensure the safe provision of vaccines in conflict-affected and vulnerable settings.

  • Conflict
  • Vaccine

28 April 2021

COVID-19 vaccine introduction toolkit

Type:

Tool

Organisation:

WHO

The COVID-19 vaccine introduction toolbox equips all countries to prepare for and implement COVID-19 vaccination by providing guidance, tools, and training. This toolbox is intended to support Ministries of Health, health workers, partner organizations, and other stakeholders. Available in multiple languages.

  • Vaccine

26 April 2021

Webinar: CEA and the vaccine roll out

Type:

Webinar

Organisation:

IFRC

A recording of a webinar on community engagement and accountability and the vaccine roll out. This webinar was led by IFRC Asia Pacific for the Singapore Red Cross.

  • COVID-19
  • Vaccine

26 April 2021

Covid-19: Community feedback report, Ukraine

Type:

Report

Organisation:

Ukrainian Red Cross Society

This feedback collection aims to learn about the community's perception and knowledge of COVID-19 in particular regions of Ukraine. Communities were asked to share the main observations, beliefs, questions or suggestions about COVID-19 which they hear in their communities.

  • Feedback
  • Migration
  • Survey

19 April 2021

Survey on the migrant’s population information needs, regarding health issues (Covid-19)

Type:

Case Study

Organisation:

Hellenic Red Cross

The aim of this survey is to understand people’s knowledge and perceptions around COVID-19, and use these to inform how the Hellenic Red Cross seeks to address migrants’ information needs around the virus.

  • Migrants
  • Perceptions
  • Survey

12 April 2021

Results from a COVID-19 protection measures and vaccine perception survey

Type:

Report

Organisation:

St. Vincent & the Grenadines Red Cross

As part of the COVID-19 and Dengue response actions, the St. Vincent and the Grenadines Red Cross Society conducted a perception survey to determine the perceptions of villagers regarding COVID-19 and vaccines.

  • Dengue
  • Perceptions
  • Survey

12 April 2021

St. Vincent & the Grenadines Red Cross: Stopping the spread of dengue by covering barrels

Type:

Case Study

Organisation:

St. Vincent & the Grenadines Red Cross

In order to help curb the worst dengue outbreak in recent history, the St. Vincent and the Grendines Red Cross launched a campaign to control mosquito populations including the covering of rain barrels. Learn more about the project in this case study from their work. Available in English and Spanish.

  • Dengue
  • Disease