COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.

You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.

Additional resources can be found in the following resource libraries:

Search results

29 October 2020

Countering stigmatisation in the humanitarian response to COVID-19

Resource type:

Report

Organisation:

InterAction

This report looks at how stigma affects people's access to health care. The report also highlights the role of misinformation and language in creating what the WHO has termed an ‘infodemic'. Whether intentional or unintentional, misinformation leads to the stigmatisation of patients, doctors, immigrants, and other affected communities.

  • Coronavirus
  • COVID-19
  • Health

19 October 2020

Knowledge, attitudes and practices (KAP) assessment on Covid-19: Community based migration programme

Resource type:

Report

Organisation:

IFRC

This report captures the findings from a KAP assessment carried out by the Turkish Red Crescent Society. The findings of the assessment are intended to inform an understanding of community perceptions of, and knowledge about, COVID-19 and, in turn, shape risk communication, behaviour change and community engagement activities.

  • Assessments
  • Coronavirus
  • COVID-19

14 October 2020

Feedback & perceptions on COVID-19

Resource type:

Bulletin

Organisation:

Zimbabwe Red Cross

This bulletin presents the key findings from the Zimbabwe Red Cross Societies’ (ZRCS) recent COVID-19 survey conducted with their target population in their main districts of intervention.

  • Africa
  • Coronavirus
  • COVID-19

14 October 2020

Understanding community perceptions and implementing RCCE in COVID-19 response

Resource type:

Webinar

Organisation:

British Red Cross

A webinar presenting the findings and recommendations captured during Covid-19 perception surveys in Zimbabwe. This session gives participants the opportunity to learn about the approach used, particularly how this was adapted during remote working and under lockdown restrictions. Webinar slides also available.

  • Africa
  • Coronavirus
  • COVID-19

7 October 2020

Data analysis in risk communication/ community engagement and accountability webinar

Resource type:

Webinar

Organisation:

IFRC

A webinar recording on community feedback and perception data analysis and utilisation. The webinar's slides can be found in the 'related resources' section.

  • Asia Pacific
  • Coronavirus
  • COVID-19

24 September 2020

Covid-19/migration WhatsApp Business line

Resource type:

Case Study

Organisation:

IFRC

A case study of the WhatsApp business line that was set up in Peru to provide remote assistance to migrants affected by the COVID-19 crisis. Available in English and Spanish.

  • Americas
  • Communication
  • Coronavirus

9 September 2020

Community voices: The community's perception of COVID-19

Resource type:

Bulletin

Organisation:

IFRC

This bulletin presents a compilation of the community's perceptions, collected during a survey on the new coronavirus epidemic in Indonesia. It has been compiled to provide information on the condition of the stakeholders in the communities including humanitarian agencies, the government, and community organisations to make decisions and adapt their COVID-19 control programmes.

  • Asia Pacific
  • Coronavirus
  • COVID-19

7 September 2020

Community Engagement and Accountability (CEA) for Cash and Voucher Assistance (CVA) during COVID-19

Resource type:

Publication

Organisation:

IFRC

This tip sheet provides practical actions you can take before, during and after a Cash and Voucher Assistance (CVA) programme to help integrate CEA principles.

  • Cash
  • Coronavirus
  • COVID-19

24 August 2020

COVID-19 treatments: Is there a treatment or vaccine for COVID-19 and how long will it take to develop one?

Resource type:

Factsheet

Organisation:

IFRC

This factsheet explains the situation with current COVID-19 treatments, the process of testing new medicines, the difference between treatments, vaccines and cures and where we are in the search for a vaccine. The factsheet also provides key messages for communities on COVID-19 treatments.

  • Africa
  • Coronavirus
  • COVID-19

24 August 2020

COVID-19 Stigma & Discrimination: Should we be scared of people who have had COVID-19?

Resource type:

Factsheet

Organisation:

IFRC

This factsheet explains the recovery process from COVID-19, including how long you are infectious for, how we should treat people who have had the virus, the risks of stigmatising or discriminating against people and how people can stay safe and protect themselves from catching the virus.

  • Africa
  • Coronavirus
  • COVID-19

24 August 2020

Mistrust & denial webinar recordings and resources

Resource type:

Webinar

Organisation:

IFRC

A webinar recording and related resources, including guidance, infographics and videos, on how to tackle mistrust towards the COVID-19 response and denial of the outbreak, one the most common and persistent issues raised through community feedback.

  • Africa
  • Coronavirus
  • COVID-19

24 August 2020

Corona Kotha: Community feedback bulletin on Covid-19 pandemic

Resource type:

Bulletin

Organisation:

Bangladesh Red Crescent Society

This bulletin series is built on feedback collected and collated from communities around Bangladesh affected by the Covid-19 epidemic. It aims to provide a summary of community perceptions, worries and concerns, to assist the health and humanitarian community to better plan and implement activities with communities’ needs and preferences in mind.

  • Asia Pacific
  • Coronavirus
  • COVID-19