COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.

You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.

Additional resources can be found in the following resource libraries:

Global Repository of COVID-19 IEC Materials A global library of COVID-19 IEC materials including infographics, posters, videos and other key IEC materials in different languages.
Risk Communication and Community Engagement Training Packages & Webinars Find a range of global and regional training packages as well as the latest thematic webinars held by IFRC and partners.

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13 January 2021

COVID-19 Community Feedback Kit

Type:

Tool

Organisation:

IFRC

A resource for launching community feedback mechanisms in the COVID-19 context. Includes templates in French and English for feedback collection (paper and Kobo versions), feedback logging, and reporting.

11 January 2021

RCCE Asia-Pacific KAP Survey (Updated)

Type:

Tool

Organisation:

IFRC

An updated rapid perception survey template designed to understand what the public already know, and still want to know, about COVID-19. The results from the survey can be found under the 'related resources' section of the hub's resource page.

11 January 2021

Frequently Asked Questions (FAQs), COVID-19 Vaccines

Type:

Factsheet

Organisation:

IFRC

A compilation of Frequently Asked Questions (FAQs) about COVID-19 Vaccines, including questions around safety and access and distribution. A live version of this document can be accessed here: https://preparecenter.org/toolkit/healthhelpdesk/health-help-desk-faqs/#___Vaccination_against_COVID19__

11 January 2021

WhatsApp Business information and feedback mechanism in a migratory context

Type:

Guide

Organisation:

IFRC

The use of WhatsApp as a social network and media has grown exponentially. The business version of this application allows two-way communication with target populations. This has made it an easy and versatile channel for establishing a feedback mechanism that allows us to connect with the communities we serve. This guide explains step-by-step how to implement this feedback mechanism.

4 January 2021

COVID-19: Global Risk Communication and Community Engagement Strategy

Type:

Tool

Organisation:

IFRC

A revised version of the RCCE strategy. This version is underpinned by a socio-behavioural trends analysis and builds on the learnings from the response to-date. The shift presented in the document is towards the community engagement and participatory approaches that have been proven to help control and eliminate outbreaks in the past.

26 November 2020

Community participatory appraisal with migrant population in Ecuador

Type:

Case Study

Organisation:

IFRC

A case study on community participatory appraisals with migrant populations in Ecuador implemented by the ERC with the aim to obtain a better knowledge and understanding of the main problems faced by the migrant population and identify migrants’ resources to deal with such problems. It is expected that this information will enable a relevant and contextualised intervention. During the COVID-19 pandemic, feedback was given to the participants during the second participatory appraisal and a space to inform about the COVID-19 preventive measures was implemented.

25 November 2020

Community feedback workshop package (webinar recordings, tools and resources)

Type:

Tool

Organisation:

IFRC

A collection of resources, including webinar recordings and PTTs, log sheets, forms, and templates, on collecting and recording community feedback, specifically in the context of COVID-19. Part one of the webinar recording and PTT can be found when you select 'download' on the page. All other resources can be found under the 'related resources' section of the page.

25 November 2020

Children and COVID-19

Type:

Factsheet

Organisation:

IFRC

A factsheet containing information on how COVID-19 affects young people, including advice on protecting children from COVID-19.

25 November 2020

Face masks: Correct use and production

Type:

Factsheet

Organisation:

IFRC

A factsheet on how to wear, clean and make face masks.

25 November 2020

Young people and COVID-19

Type:

Factsheet

Organisation:

IFRC

A factsheet containing information on how COVID-19 affects young people, including information on how the media can engage with young people in the response to COVID-19.

25 November 2020

Community-led solutions package (webinar recordings and resources)

Type:

Webinar

Organisation:

IFRC

A collection of resources, including webinar recordings, PPT presentations and guidance notes, on using community-led solutions in the fight against COVID-19.

25 November 2020

The pandemic fatigue first aid kit

Type:

Tool

Organisation:

IFRC

Pandemic fatigue is real and spreading. Many people are losing the motivation to follow the recommended behaviours to protect themselves and others from COVID-19. This Community Engagement First Aid Kit will provide National Societies and volunteers with tips on how to revitalize their community engagement approaches to overcome pandemic fatigue.

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