COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine response efforts and lead to COVID-19 to spread even more quickly.

You can use the tools and resources in this section to incorporate community engagement and accountability into your COVID-19 operations.

Additional resources can be found in the following resource libraries:

Search results

29 October 2020

Countering stigmatisation in the humanitarian response to COVID-19

Resource type:

Report

Organisation:

InterAction

This report looks at how stigma affects people's access to health care. The report also highlights the role of misinformation and language in creating what the WHO has termed an ‘infodemic'. Whether intentional or unintentional, misinformation leads to the stigmatisation of patients, doctors, immigrants, and other affected communities.

  • Coronavirus
  • COVID-19
  • Health

24 August 2020

COVID-19 treatments: Is there a treatment or vaccine for COVID-19 and how long will it take to develop one?

Resource type:

Factsheet

Organisation:

IFRC

This factsheet explains the situation with current COVID-19 treatments, the process of testing new medicines, the difference between treatments, vaccines and cures and where we are in the search for a vaccine. The factsheet also provides key messages for communities on COVID-19 treatments.

  • Africa
  • Coronavirus
  • COVID-19

24 August 2020

COVID-19 Stigma & Discrimination: Should we be scared of people who have had COVID-19?

Resource type:

Factsheet

Organisation:

IFRC

This factsheet explains the recovery process from COVID-19, including how long you are infectious for, how we should treat people who have had the virus, the risks of stigmatising or discriminating against people and how people can stay safe and protect themselves from catching the virus.

  • Africa
  • Coronavirus
  • COVID-19

23 July 2020

Toolkit: “I’ll explain it with clay”

Resource type:

Tool

Organisation:

IFRC

A toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion. Available in English and Spanish.

  • COVID-19
  • Migration
  • Stigma

9 July 2020

Guidance: Contact tracing for COVID-19

Resource type:

Publication

Organisation:

IFRC

This document has been developed to assist National Societies in deciding if and how they may wish to assist their government’s strategy for contact tracing as part of their response plan for COVID-19. Available in English and French.

  • Contact tracing
  • Coronavirus
  • COVID-19

8 July 2020

COVID-19: The role of media in addressing stigma (Asia Pacific)

Resource type:

Webinar

Organisation:

IFRC

In this webinar, representatives from Indian news site The Wire and international organisations BBC Media Action, the IFRC and Internews discuss practical steps media can take to address stigma, rumours, and misinformation during COVID-19. Slides and recordings available.

  • Asia Pacific
  • COVID-19
  • Health communications

20 April 2020

The three faces of the coronavirus

Resource type:

Infographic

Organisation:

Japanese Red Cross

A graphic providing advice on how to overcome fear, sickness and anxiety caused by the coronavirus.

  • Coronavirus
  • COVID-19
  • Disease

2 April 2020

RCCE global strategy

Resource type:

Publication

Organisation:

IFRC

This strategy, produced by IFRC, UNICEF and WHO, provides an overview of how RCCE coordination mechanisms are set up at the global level with suggested technical resources and approaches to prevent the spread of COVID-19.

  • Coronavirus
  • COVID-19
  • Disease

2 April 2020

Guidance for RCCE country plans

Resource type:

Tool

Organisation:

IFRC

This tool, produced by IFRC, WHO, UNICEF, is designed to support risk communication, community engagement staff and responders working with national health authorities, and other partners to develop, implement and monitor an effective action plan for communicating effectively during early response to COVID-19.

  • Coronavirus
  • COVID-19
  • Disease

2 April 2020

Including migrants and displaced people in preparedness and response activities: Asia Pacific

Resource type:

Tool

Organisation:

IFRC

This document provides guidance for Asia Pacific National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Asia Pacific
  • Camps
  • Coronavirus

2 April 2020

How to use social media to better engage people affected by crises

Resource type:

Tool

Organisation:

ICRC

A general guide from ICRC, IFRC and OCHA with practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people.

  • Coronavirus
  • COVID-19
  • Crisis

2 April 2020

Tips for using social media

Resource type:

Tool

Organisation:

IFRC

This document provides a set of quick recommendations to listen, track and respond to your audiences and providing timely, accurate information about COVID-19 using social media. Editable social media content and templates are included.

  • Coronavirus
  • COVID-19
  • Disease