Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

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Discover our recently added resources

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29 April 2025

Induction to IFRC Operations: How to be accountable to affected communities

A one-hour online eLearning which is part of IFRC’s overall ‘Induction to IFRC Operations’ learning programme. The eLearning…

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22 April 2025

Interagency Coordination for Community Engagement and Accountability

This guidance note supports National Societies to strengthen their role in CEA interagency coordination. It explains what interagency…

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17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively…

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17 April 2025

Panamanian Red Cross Coordination with Government Leads to Better Responses

This case study explores how the Panamanian Red Cross Society is using its auxiliary role and participation in…

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Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

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