Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources

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21 February 2024

Papua New Guinea: Community Feedback Reports

A series of community feedback reports capturing data collected between October and November 2023 on COVID-19 perceptions in…

New

20 February 2024

Group exercise: Introduction to CEA – Bus Service Scenario

Armenian Red Cross Society has adapted the famous CEA “bus service” exercise to better match the context of…

New

20 February 2024

Community Consultation tool

A community consultations tool that can be used in communities with both literate and illiterate groups, allowing people…

New

20 February 2024

Case Study on CEA for People on the Move in The Gambia

A case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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